Communications Specialist

Job Description

Location: Onsite
Company: Entergy Services, LLC
Position Level: This role can be filled at either a Communications Specialist I or II, depending on experience and education.

Purpose of the Role:

The Communications Specialist will play a vital role in collaborating within the communications department, particularly with the customer communications team. The role involves working closely with internal partners to develop and implement both long-term and campaign-specific communication strategies that align with Entergy’s vision, mission, and strategic goals.

Key Responsibilities:

• Advising Leadership: Provide guidance to company leaders and employees on best practices for communication, reputation management, and strategic public relations.
• Strategy Execution: Contribute to and execute communication plans designed to inform and engage stakeholders.
• Industry Monitoring: Keep track of industry news and emerging issues relevant to the company, providing timely updates.
• Performance Reporting: Collect and analyze key performance indicators to create reports that highlight the effectiveness of communications efforts.
• Content Development: Assist in crafting internal and external messaging for various platforms, including news releases, social media, and web content.
• Proactive Engagement: Work with leadership to identify business needs and create communication plans that address these objectives.
• Crisis Communication: Support storm and crisis communication initiatives as needed.

Minimum Requirements:

• Education: Bachelor’s degree in English, Communications, or a related field.
• Experience:
  • Communications Specialist I: 0-3 years of experience in communications, social media, or a related area.
  • Communications Specialist II: 3+ years of relevant experience is required.
• Skills and Abilities:
  • Strong writing and editing skills, including knowledge of AP style.
  • Ability to learn and use various publishing software, such as Photoshop, InDesign, Office 365, and web content management systems.
  • Strong consulting skills and the ability to understand complex situations.
  • Proven problem-solving abilities, especially in translating complex concepts into clear, effective communication strategies.

Additional Attributes:

• Positive Communicator: Must be a creative thinker with strong writing skills.
• Business Acumen: Should have a keen understanding of industry trends and communications strategy.
• Leadership: Ability to collaborate effectively, with high emotional intelligence and a commitment to achieving business objectives.
• Interpersonal Skills: Strong relationship-building abilities, particularly in advocating for clear and concise communications in a regulated environment.

Working Conditions:

As part of a company that provides essential services, employees may be required to work additional hours or at alternate locations during storms, outages, emergencies, or other situations as deemed necessary by Entergy.

Location: New Orleans, Louisiana
Travel: Up to 25%
Employment Type: Professional, Full-time, Onsite
Equal Opportunity Employer: Entergy provides equal employment opportunities to all individuals regardless of race, color, religion, gender, sexual orientation, or any other protected status.

Interested candidates should ensure they meet the eligibility requirements and apply promptly as incomplete applications may not be considered.