By retrieving and applying the online and mobile services, websites, and applications provided by Ignite Desk in Ignite Desk’s Canada, including Ignite Desk Apps and other software, functionalities, products, initiatives, and components associated with these platforms (collectively referred to as the “Site”), you are bound by the following terms and conditions:

  1. By posting job advertisements, recruiting personnel, or using any services offered by Ignite Desk, you acknowledge that you have thoroughly examined, agreed, and unreservedly consent to the Cookie Policy and Privacy Policy.
  2. Your use of the Site indicates your acknowledgement and agreement of the provisions outlined in this Terms of Service agreement (referred to as the “Agreement”) in conjunction with the official website of the company.


Please carefully review the following Terms and Conditions if you are applying from Canada.

Terms for Ignite Desk – Job Seekers:

Utilization for Non-Commercial Purposes

Ignite Desk allows Job Seekers in Canada to make use of Ignite’s Site and its gratified exclusively for non-commercial drives.


Employment Advertisements and Listings

Ignite Desk Acquires Employment Advertisements and Listings from third-party providers. Ignite Desk has no control over the content, links, or conditions set by these third parties. Employment Advertisements may include sponsored or paid positions. Ignite Desk is not obligated to review or include Employment Advertisements and reserves the right to exclude or delete them without clarification.


Precision and Accountability

Ignite Desk does not offer any assurances regarding the accuracy, entirety, legality, dependability, or availability of Employment Advertisements or the information provided by Employers or users. Ignite Desk assumes no responsibility or liability for the content contained in Employment Advertisements.


Following and Data Assembly

When submitting a job application on an Employer’s platform, Ignite Desk’s Canada Workstation may gather data regarding your activities on the site. Employers who employ tracking functionality are responsible for adhering to relevant regulations.


Independent Features

Ignite Desk’s Canada Workstation offers Job Seekers various independent tools to assist them in their job search, such as search options and optimizing Job Listings for optimal mobile viewing. Additionally, Ignite Desk’s Canada Workstation may display Job Advertisements on dedicated pages or websites; however, this does not guarantee an enhanced application experience or a definite job offer.


Phone Numbers

As an agency company, we provide the ability to call phone numbers listed in Job Advertisements using a mobile device’s phone app. Nevertheless, the accuracy of the provided phone numbers cannot be ensured.


Resume and Profile Requirements

By creating a searchable resume on our website, you give consent for us to share your resume with users of the Ignite Desk’s Canada Workstation Resume Search Program and potential employers. It is your decision whether or not to make your resume searchable. Canada Workstation offers suggestions and guidance to enhance your resume, but it takes no responsibility for your job search or the accuracy of job listings. Your Canada Workstation profile, which can be viewed by others, may be linked to your resume data. Contact information may be concealed for privacy purposes. While Canada Workstation may collaborate with organizations to assist job seekers, it disclaims any responsibility for their services.


Job Application Terms

When you submit any resume or application information for job applications through Ignite Desk’s Canada Workstation, it is subject to Canada Workstation’s terms and privacy policy. It is your responsibility to verify the employer you are applying to. Canada Workstation has no control over how the employer utilizes or discloses your information. Your application may be forwarded by Canada Workstation to the company or an applicant tracking system. Canada Workstation cannot guarantee the delivery or receipt of applications. Employers may use screening questions and adhere to specific criteria for scheduling interviews. Aside from notifying applicants of rejections and coordinating interviews, Canada Workstation does not have the authority to make hiring decisions. Your profile information may be recommended by Canada Workstation for job applications. Canada Workstation functions as an employment agency in Canada.


Messaging and Other Site-Related Activities

The communications and information exchanged through the Site may be managed, reviewed, and retained for various purposes. Employers may receive information from Ignite Desk’s Canada Workstation regarding their online activities. You may also receive messages or notifications from Canada Workstation regarding your behavior on the Site.

To ensure you are notified about scheduled interviews, Canada Workstation may send reminders via text messages.

The Site offers call and text message relay services that facilitate business-related communication.

When applying, you have the choice to use text messaging or QR scanning. By sending a specific keyword or scanning a QR code, you consent to receive text notifications containing job advertisements. Please keep in mind that text messaging services provided by third parties may encounter technical difficulties. Hence, it is crucial to ensure the accuracy and completeness of any information sent via text messages, as you are responsible for its correctness.


Messaging and Chatbot Services

Ignite Desk’s Canada Workstation offers messaging services for user-to-user communication. While certain messages may be grouped, not all messages can be. Please refrain from sending bulk messages using Canada Workstation’s messaging system. Chatbots are automated systems that enable specific actions on the Site. Ensuring the accuracy of the data entered into chatbots is your responsibility.


Chat and Other Communication Channels

Ignite Desk’s Canada Workstation may provide chat or other communication methods for specific employers or job advertisements. The availability of chat options may vary depending on various factors. If desired, you can disable push notifications for your mobile browser or device through the corresponding settings.


PNO Accounts (Phone Number Only Accounts)

Creating PNO Accounts that are solely associated with a phone number has certain limitations. It is important to note that if you forget your password or change your phone number, you may risk losing access to your PNO Account. You have the option to unsubscribe from non-transactional WhatsApp messages.


Updates on Canada Workstation Interviews and Recruiter Invitations

You may receive text messages from recruiters or notifications about upcoming interviews. To stop receiving these communications, you can send a message with the word “STOP” to the appropriate shortcode. The frequency of messages may vary, and carrier fees may apply.


Automated Communications

Employers may use Ignite Desk’s Canada Workstation solutions for virtual communications and interviews. Please be aware that Canada Workstation is not responsible for the telecommunication services provided by third-party suppliers. Additionally, online interviews may be recorded, and your consent to this is assumed. Furthermore, video interviews may be recorded, and by participating in these interviews, you grant permission for the recording and potential use of the recording by prospective employers. It is important to understand that our organization is not liable for any claims or data security issues that may arise during virtual interviews.


Selection Tools

Throughout the hiring process, employers can utilize screening tools provided by Ignite Desk’s Canada Workstation. It is the employer’s responsibility, not Canada Workstation’s, to determine the screening questions and requirements. As Canada Workstation is not an employment agency, it does not perform background checks. If alternative screening procedures are mandated by law, employers must provide them.


Canada Workstation Assessments

Employers have the option to assess the skills of job seekers using the provided online application. These assessments solely evaluate specific abilities, and it is at the discretion of employers to determine their relevance. Taking an assessment does not guarantee a job offer. The selection and authority over the evaluations are outside the control of Canada Workstation, and it bears no responsibility for alternative methods of disability screening.



Job candidates are required to maintain the confidentiality of evaluation and response data, although they are allowed to discuss the evaluations with employers. Ignite Desk’s Canada Workstation is not obligated to review or post evaluations or comments on the website.


Employer Services

Ignite Desk’s Canada Workstation offers various career services, including counseling and resume assessment. These services are provided solely as informational resources. Canada Workstation does not provide any guarantees regarding job interviews, job placement, or increased wages.


Payment and Additional Information

Ignite Desk’s Canada Workstation provides wage data and other relevant details for educational purposes. The information offered is based on estimations and is subject to modification. Employer names or job postings may be marked or labeled based on the provided information. Demographic data shared by employers may be exhibited on Company Pages.


Job Seeker Data

Ignite Desk’s Canada Workstation gathers and monitors information on the actions and data submitted by job seekers on the website. Job seekers may be linked to observable factual data concerning employment opportunities. Demographic data may be collected for assessment and development purposes, and summarized data may be shared with employers.


Dispute Resolution and Governing Law

Disputes arising from this agreement or the website will be governed by the laws of Texas, the United States of America, or the Republic of Ireland. Legal proceedings will be conducted in the appropriate Canadian jurisdictions.


Waiver of Class Action Lawsuits

Users agree not to initiate or participate in class action lawsuits against Ignite Desk’s Canada Workstation. Individual litigation is permissible, including in small claims court, as long as it adheres to the provisions delineated in the agreement.


Requirements for Employer Accounts on Canada Workstation

Employers who register for an account on the website agree to the terms and conditions, which encompass the privacy statement and policies of Ignite Desk’s Canada Workstation. ID verification may be necessary, and the responsibility for any data provided rests with Employers must possess the authority to bind their company to the agreement. Access to the information submitted to Canada Workstation and accounts associated with their company is granted to employers. Employers bear the responsibility for ensuring the proper utilization of their accounts and email addresses.


Connected Accounts

Multiple users can access the same account through linked accounts, each with varying levels of access. Administrators are accountable for shared data and have the authority to invite users and grant access. Linked users can view account details and perform transactions using the connected account. All linked users can monitor activity in the Employer Account. Accounts can be detached, and access can be managed by administrators and employers.


Account Administration and Payment

Ignite Desk’s Canada Workstation retains the right to utilize the credit card on record to cover additional purchases of goods or services. Job seekers may receive notifications from Canada Workstation regarding compromised employer accounts. Employers are responsible for their usage of the website and compliance with legal requirements. Canada Workstation may impose restrictions on job posts that do not align with applicable regulations. Employers are accountable for the information contained in their job postings, emails, and other interactions.


Work-related Services

Employers have access to Ignite Desk’s Canada Workstation Apply and job screening inquiries. Submissions can be sent via Canada Workstation to the designated email address. The Employer Dashboard provides features for managing applicants, such as scheduling interviews and disqualifying candidates. Employers are obligated to adhere to relevant regulations, including anti-discrimination laws. Canada Workstation reserves the right to reject or remove discriminatory job postings or inquiries. Employers are responsible for their selection processes and ensuring that disability-related queries are appropriately addressed.


Data Analysis and Privacy

Ignite Desk’s Canada Workstation may utilize data analysis for purposes of quality assurance and product improvement. Job seekers may receive information about employer initiatives and activities through Canada Workstation. Employers may receive labels or badges based on the provided information, although accuracy cannot be guaranteed. Additional terms and conditions apply to users of the Canada Workstation API. Employers are responsible for complying with data protection regulations and overseeing the actions of external developers.


Fraud Prevention and Record-Keeping Measures

Ignite Desk’s Canada Workstation may require email verification for fraud prevention and record-keeping, although it is not guaranteed. Employers must comply with record-keeping regulations, such as the Internet applicant rule of the Office of Federal Contract Compliance Programs (OFCCP).


Job Matching Overview

Ignite Desk’s Canada Workstation connects companies and job seekers with suitable positions based on information gathered through the platform. Matches may include suggested resumes for job advertisements or job seekers’ proposed job ads based on their recent applications. The beta version of the job matching service is governed by the Beta Program.


Summary of Salary, Applications, and Other Information

Ignite Desk’s Canada Workstation provides users with informational details, such as estimated salaries, the number of job applications, and responses to screening questions. These figures are approximate and offered for informational purposes only. They may be sourced from external providers and are not guaranteed to be accurate. Canada Workstation may assign labels or badges to job postings based on the provided information, but accuracy cannot be guaranteed.


Overview of Screening Tools

Employers have the option to utilize Ignite Desk’s screening resources, which include assessments, phone screening tools, and screening questions. It is the responsibility of employers to select appropriate questions and use these tools in compliance with relevant laws. The assessments evaluate specific skills, but they do not determine overall job criteria. Employers must address disability-related inquiries and provide reasonable accommodations as required.


Interaction with Ignite Desk

Ignite Desk offers messaging and communication services on the platform. However, employers should not rely solely on these notifications as they are provided as a courtesy. Contact details can be concealed or replaced with aliases. Employers are responsible for their internal communications and should refrain from sending mass messages through Ignite Desk’s messaging platform. The use and content of communication services are the responsibility of employers.


Electronic Communications

For job seekers, Ignite Desk provides virtual and remote communication options, such as virtual meetings and interviews. These services may be facilitated by external providers, including scheduling, video conferencing, and collaboration tools. Ignite Desk does not verify the identities or qualifications of job applicants, nor does it guarantee the availability or quality of these services.


The Equality Act 2010

Following Canadian regulations, employers are required to ensure non-discrimination in job postings and provide suitable alternative communication options for individuals with disabilities.


Security and Accountability

Ignite Desk disclaims any responsibility for the transmission of virtual communications, including audio and visual content, interview questions and responses, and personal data. Employers are responsible for securing and protecting data shared during virtual interviews. Ignite Desk is not liable for the accessibility or preservation of any recordings of virtual interviews.


Use and Access at Your Own Risk

Employers have the choice to access and use virtual interviews, assuming associated risks. Ignite Desk disclaims any liability arising from the use of virtual interviews.


Representatives and Invitations

Additional representatives can accept invitations from employers to participate in virtual interviews. Ignite Desk will send invitations based on the provided email addresses, but employers are responsible for ensuring the accuracy of the contact information. Employers are liable for the behavior and actions of their representatives.


Ignite Desk’s Role in Online Interviews

Ignite Desk solely provides third-party services for communicating with job seekers. Ignite Desk does not participate in online interviews or verify the information provided by job applicants. Employers must provide any accommodations requested by job candidates.


Virtual Interview Recording

Employers have the option to record virtual interviews with job candidates, provided that all parties involved give their consent. Employers must comply with relevant legal restrictions and permissions regarding recording. Ignite Desk is not obligated to retain the recordings but may store and access them. Any allegations or claims related to the recording of virtual interviews should be directed towards the employer.


Employer Branding Hub, Enhanced Profiles, and Company Pages

Employers posting job openings on Ignite Desk may receive automatically-generated Company Pages and/or Glassdoor Profile Pages, where applicable. Employers can update and add content to their Company Pages. Ignite Desk offers premium functionality through the Employer Branding Hub on a subscription basis. Employers are responsible for selecting appropriate features of the Employer Branding Hub and the information they publish on Company Pages.


User-Generated Content and Moderation

User-generated content, including salary information, company reviews, and interview materials, is hosted by Ignite Desk and Glassdoor. Ignite Desk follows a standard review process and does not provide preferential treatment to clients during content moderation.


Ignite Desk University

Graduate logos from Ignite Desk Academy are for personal use only and should not be used for business purposes or to represent organizations. There is no contractor or joint venture relationship.


HR Management Tools

Visitors acknowledge that Ignite Desk provides HR management software solutions but does not offer legal advice. Companies are responsible for compliance, and users should discuss any concerns regarding tool settings with their employers.


Dispute Resolution and Applicable Law

The agreement and any disputes related to the website are governed by the laws of the applicable jurisdiction. Legal actions will be brought in the specified courts as agreed upon by the parties. Users waive their right to request user data from Ignite Desk through a pre-suit discovery action.


Waiver of Class Actions

By using the website, users agree not to bring or participate in class-action lawsuits against Ignite Desk. Users retain the right to file individual litigation while adhering to the conditions of the agreement.



Users agree to defend, indemnify, and hold harmless Ignite Desk from any claims or liabilities arising from their use of the website, violation of the terms of service, or employment-related conduct. The indemnification obligation remains in place even after the agreement expires.


Additional Campaign Tools

Ignite Desk provides Extended Campaign Tools for coordinating job advertisements among geographically dispersed organizations. Users agree that information may be shared between local offices and corporate headquarters or between franchisees and franchisors. Users are responsible for providing accurate data and obtaining necessary rights and permissions. Ignite Desk is not responsible for verifying the identities of users.


Potential Import

Ignite Desk provides a platform (Candidate Import) for uploading application data. Users are responsible for obtaining the necessary rights and permissions and authorising Ignite Desk to process this information on their behalf. Users are responsible for the data before it is received, while Ignite Desk is accountable for the data after it has been received.

Ignite Desk disclaims all responsibility for infrastructure-related issues, such as computer viruses, system failures, hardware problems, or other internet-based pressures that may cause harm to users or impair the operation, accessibility, or support of the Platform.

Ignite Desk disclaims all responsibility for any losses, damages, delays, or failures resulting from the use of the Platform that are caused by unforeseen events, such as acts of God, governmental changes, embargoes, terrorist attacks, or similar occurrences.

Ignite Desk or any party involved in creating, producing, or delivering the content on the Platform will not be liable for any unforeseen, special, exemplary, or indirect losses, including but not limited to lost earnings, lost revenue, lost business opportunities, damaged data, goodwill, service interruptions, or other similar harm.

This policy encompasses the limitations and restrictions mentioned above.