At Indigo, we’re passionate about storytelling and creating memorable experiences. As Canada’s leading cultural department store, we celebrate books and beautiful things while fostering a dynamic and enriching culture. With over 200 stores across Canada, including Indigo, Indigospirit, Chapters, and Coles, we’re dedicated to bringing joy to our customers and nurturing a creative and inclusive work environment.
Role Overview: As a Distribution Centre Manager, you will be pivotal in shaping a high-performance team and driving excellence in our operations. Your role involves leading a dedicated team, optimizing operational efficiency, and ensuring that our distribution centre operates smoothly to support our mission of delivering joy and knowledge.
Key Responsibilities:
Team Leadership:
- Inspire and develop a high-performing team by providing clear guidance and consistent feedback.
- Foster a culture of engagement and trust, promoting Indigo’s core values and high-performance characteristics.
- Support talent development and succession planning to build a strong leadership team.
- Conduct recruitment, coaching, and corrective action as needed, ensuring a positive and productive work environment.
Operational Excellence:
- Oversee daily operations, managing resources and schedules to meet performance targets and budget goals.
- Ensure all safety and health regulations are met, creating a safe and hazard-free workplace.
- Utilize best practices to enhance productivity, quality, and efficiency across the team.
- Manage operational costs effectively while meeting or exceeding KPI goals.
Cultural Ambassador:
- Model Indigo’s values and customer-centric approach, enriching the employee and customer experience.
- Respond to employee feedback and address issues promptly to maintain a supportive work environment.
- Promote teamwork and collaboration, ensuring all team members are aligned with the company’s mission and goals.
Goals and Objectives:
- Collaborate with the Director to set and align on annual goals and objectives.
- Achieve high employee engagement scores and operational targets.
- Drive continuous improvement through strategic planning and implementation of best practices.
Qualifications:
- College degree preferred or equivalent professional experience.
- Minimum of 5 years of leadership experience, including managing other leaders.
- Flexibility to work evenings, weekends, and holidays as required.
- Ability to lift up to 40 pounds and operate material handling equipment safely.
- Experience with RF technology and material handling equipment is an asset.
- Strong problem-solving skills, organizational abilities, and proficiency in MS Office Suite.
- Excellent communication skills, both written and verbal.
- Demonstrated ability to train, motivate, and develop team members.
Additional Information: Indigo values diversity and is committed to creating an inclusive environment for all employees. We encourage applications from individuals who identify as Black, Indigenous, people of colour, LGBTQ2+, and people with disabilities. Accommodations are available upon request for candidates who need them during the recruitment process.
How to Apply: Ready to lead a team and drive operational excellence at Indigo? Send your application and resume to Human Resources at [email protected].
Join Us: At Indigo, we believe in the power of stories and the importance of creating joyful experiences. Become a part of our dedicated team and contribute to a culture where your unique talents and perspectives are valued and celebrated.
